65ph Privacy
Policy

1 Introduction

65ph ("we," "us," or "our") is the operator of the online gaming platform accessible at 65ph.net and through the 65ph mobile application. We are committed to protecting the privacy and personal data of all individuals who interact with our platform, including registered players, visitors, and prospective users based in the Philippines.

This Privacy Policy has been prepared in accordance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines ("DPA"), and its Implementing Rules and Regulations. It describes our practices regarding the collection, use, storage, disclosure, and protection of personal data in connection with the operation of the 65ph platform.

This Policy should be read together with the 65ph Terms and Conditions, which govern your use of the platform. Capitalized terms not defined in this Policy have the meanings given to them in the Terms and Conditions.

2 Personal Data We Collect

65ph collects personal data through several channels, including account registration, platform usage, payment transactions, and communications with our support team. The categories of personal data we collect include:

3 How We Use Your Personal Data

65ph uses the personal data we collect for the following purposes:

• Account Management: To create, maintain, and administer your 65ph player account, including verifying your identity and age (21+ requirement) during registration and at subsequent verification checkpoints.
• Platform Operation: To provide you with access to 65ph games including Go Goal Bingo, Fishing, Crash Goal, Beach Volleyball, and Insect Master, and to ensure the proper functioning of all platform features.
• Payment Processing: To process deposits and withdrawals via GCash, Maya, BDO, BPI, Metrobank, and other supported payment methods, and to maintain accurate financial records.
• Legal Compliance: To comply with applicable Philippine laws and regulations, including anti-money laundering obligations, gaming regulations, and tax reporting requirements.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, bonus abuse, and other prohibited conduct on the 65ph platform.
• Responsible Gaming: To monitor gameplay patterns and identify players who may be exhibiting signs of problem gambling, and to administer responsible gaming tools such as deposit limits and self-exclusion.
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance through the 65ph support team.
• Platform Improvement: To analyze usage patterns and technical data in order to improve the performance, features, and user experience of the 65ph platform.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates, where you have provided consent or where we have a legitimate interest in doing so. You may opt out of marketing communications at any time.

4 Legal Basis for Processing

Under the Data Privacy Act of 2012, 65ph processes your personal data on the following legal bases:

• Contractual Necessity: Processing is necessary to perform our obligations under the Terms and Conditions you agreed to when registering your 65ph account, including providing gaming services and processing payments.
• Legal Obligation: Processing is required to comply with applicable Philippine laws, including anti-money laundering regulations, gaming licensing requirements, and tax obligations.
• Legitimate Interests: Processing is necessary for 65ph's legitimate interests in operating a secure, fair, and commercially viable gaming platform, provided those interests are not overridden by your rights and interests.
• Consent: For certain processing activities, such as marketing communications and non-essential cookies, we rely on your freely given, specific, and informed consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

5 Data Sharing & Disclosure

65ph does not sell your personal data. We may share your personal data with the following categories of third parties, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment Processors: GCash, Maya, BDO, BPI, Metrobank, and other payment service providers require certain personal and financial data to process your transactions securely.
• Identity Verification Providers: Third-party KYC (Know Your Customer) service providers who assist 65ph in verifying player identities and ages in compliance with Philippine regulations.
• Technology Service Providers: Cloud hosting, data analytics, customer support software, and cybersecurity providers who process data on our behalf under strict contractual data processing agreements.
• Regulatory Authorities: Philippine government agencies, law enforcement bodies, and gaming regulators where disclosure is required by law, court order, or regulatory directive.
• Anti-Money Laundering Bodies: The Anti-Money Laundering Council (AMLC) and related authorities, where 65ph is legally obligated to report suspicious transactions under the Anti-Money Laundering Act.

6 Data Retention

65ph retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:

• Account Data: Retained for the duration of your active 65ph account, and for a minimum of five (5) years following account closure, in accordance with anti-money laundering record-keeping requirements.
• Financial Transaction Records: Retained for a minimum of five (5) years from the date of each transaction, as required under Philippine financial regulations.
• Identity Verification Documents: Retained for the period required by applicable KYC and AML regulations, typically five (5) years from the end of the business relationship.
• Technical and Usage Data: Retained for up to two (2) years for platform improvement and security purposes, after which it is anonymized or deleted.
• Support Communications: Retained for up to three (3) years from the date of the last communication, to assist with dispute resolution and service improvement.

When personal data is no longer required, 65ph will securely delete or anonymize it in accordance with our internal data disposal procedures.

7 Cookies & Tracking Technologies

65ph uses cookies and similar tracking technologies on the 65ph website and mobile application to enhance your experience, analyze platform usage, and support security functions. The types of cookies we use include:

• Strictly Necessary Cookies: Essential for the platform to function correctly. These include session authentication cookies and security tokens. These cookies cannot be disabled without affecting platform functionality.
• Performance Cookies: Collect anonymized data about how players use the 65ph platform, such as which pages are visited most frequently and how long sessions last. This data helps us improve platform performance.
• Functional Cookies: Remember your preferences, such as language settings and display options, to provide a more personalized experience on 65ph.
• Analytics Cookies: Used to understand aggregate user behavior on the platform. Data collected through analytics cookies is processed in anonymized or pseudonymized form.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the 65ph platform. For strictly necessary cookies, no consent is required as they are essential to platform operation.

8 Data Security

65ph implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. Our security measures include:

• Transport Layer Security (TLS) encryption for all data transmitted between your device and the 65ph platform.
• Encryption of sensitive data at rest, including financial information and identity documents.
• Role-based access controls ensuring that only authorized 65ph personnel can access personal data, and only to the extent required for their specific job functions.
• Regular security assessments, vulnerability scanning, and penetration testing of the 65ph platform infrastructure.
• Multi-factor authentication requirements for administrative access to systems containing personal data.
• Incident response procedures to detect, contain, and report data security incidents in accordance with the notification requirements of the Data Privacy Act of 2012.

9 Your Data Rights

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 65ph:

• Right to Be Informed: The right to be informed of how your personal data is being collected and processed — which is the purpose of this Privacy Policy.
• Right of Access: The right to request a copy of the personal data that 65ph holds about you, along with information about how it is being processed.
• Right to Rectification: The right to request correction of any inaccurate or incomplete personal data that 65ph holds about you.
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to 65ph's legal retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format where technically feasible.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission of the Philippines if you believe that 65ph has not handled your personal data in accordance with the Data Privacy Act of 2012.

To exercise any of these rights, please contact the 65ph Data Protection Officer using the contact details provided in Section 12 of this Policy. 65ph will respond to all valid data rights requests within thirty (30) days of receipt.

10 Children's Privacy

The 65ph platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations applicable to casino-style online gaming. 65ph does not knowingly collect personal data from individuals under the age of 21.

If 65ph becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the 65ph platform, please contact our support team immediately so that we can investigate and take appropriate action.

Parents and guardians are encouraged to monitor the online activities of minors in their care and to make use of available parental control tools to prevent access to online gaming platforms.

11 Changes to This Privacy Policy

65ph reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or the features and services offered on the platform. When material changes are made, 65ph will notify registered players via email or through a prominent notice on the platform prior to the changes taking effect.

The effective date at the top of this document indicates when the current version of the Privacy Policy was last updated. We encourage you to review this Policy periodically to stay informed about how 65ph protects your personal data. Your continued use of the 65ph platform following the posting of any changes constitutes your acceptance of the revised Privacy Policy.

The most current version of this Privacy Policy will always be available at 65ph.net/privacy-policy.

12 Contact Us & Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 65ph handles your personal data, please contact our Data Protection Officer. We are committed to addressing all privacy-related inquiries promptly and transparently.

You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you are not satisfied with 65ph's response to your privacy concern. For questions about responsible gaming or self-exclusion, please visit our Responsible Gaming page.